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Smoking policy

At GoMore, we strive to ensure that all renters have a pleasant and clean car rental experience. To help achieve this, we enforce a strict no-smoking policy in all rental cars. Here is what you need to know about our smoking policy and the implications for renters.

No-smoking policy

Smoking prohibited: Smoking is not allowed in any rental car booked through GoMore. This includes the use of cigarettes, cigars, pipes, e-cigarettes, vaporizers, and any other smoking devices.

Penalties for violating the smoking policy

  • Cleaning fees: If evidence of smoking is found in the vehicle after your rental period, you may be charged a substantial cleaning fee. This fee covers the cost of deep cleaning the vehicle to remove smoke odours and any residues. All fees are stated in our rental terms and conditions.

  • Additional charges: Depending on the severity of the damage, additional charges may apply for repairs or loss of rental income during the cleaning process.

How to report suspected smoking

If you suspect that a previous renter has smoked in the car you just rented, report it immediately to GoMore customer service before you start using the vehicle.

Compliance and consideration

To avoid the penalties associated with smoking in a rental car, it is essential to comply with this policy. If you need to smoke, please ensure you do so outside and far from the vehicle to maintain the cleanliness of the car for future renters and the owner.

By respecting the no-smoking rule, you contribute to a better rental experience for everyone on GoMore, ensuring vehicles remain fresh and welcoming for all users.

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